Category Archive: Blog

Apr 22

ShoreTel Connect Client Licence

The main questions from most people I have spoken to about the new ShoreTel Connect licence bundles are, do I get to keep the free client, will it still be free and do I need a new ShoreTel Connect Client Licence? (There is no such thing as “ShoreTel Connect Client Licence” I am using this phase to represent …

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Jan 10

ShoreTel Connect Licences

I have mentioned in a few of previous posts about the new ShoreTel Connect Licences. This is a very quick post to provide you with some information. Before looking at the new ShoreTel Connect Licences, I will recap the current ShoreTel 14.2 Licence structure. ShoreTel 14.2 Licences At ShoreTel 14.2 and before, you first picked what type of extension license …

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Dec 13

ShoreTel Connect update

I have just installed ShoreTel Connect 1.0 (ShoreTel 15) on our demo kit.  This is a bit of a follow on from my post here. These are my initial thoughts on it so far. Licences  ShoreTel has changed their licensing model and the client is no longer free to all users, unlike it is in …

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Oct 25

Future of ISDN (It’s looking a lot like SIP!)

SIP Trunking (Simple)

Every wondered what the future of ISDN holds? This might sound surprising, but ISDN (Integrated Services Digital Network) will be gone within the next 10 years! (well, at least in the UK). BT (the UK’s main telecoms provider) has announced that the traditional network (ISDN) will become obsolete by 2025 (details can be found here:, the important …

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Jul 28

ShoreTel 15, When will it be released? – (ShoreTel Connect)

Update: there is an update to this post here.  ShoreTel 15.0, When will it be released? Well technically it will not, the next ShoreTel version will be called ShoreTel Connect 1.0. ShoreTel are announcing this as their most import upgrade ever!  It is available from August. If you are an existing user, you will have to wait …

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Mar 25

HP (3Com) VCX Customer Roadmap: 1. HP’s Latest Position

Guest blog by John Taylor This is the first in a series of posts setting out a roadmap for HP (3Com) VCX IP Telephony customers as the system approaches End of Life. This first post covers the official HP position. Future posts will address Action now – HP Support and software upgrades for VCX Exploiting …

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Aug 11

ShoreTel 14.3 or ShoreTel 15

EDIT 30 July 2015: Check out my latest post on this subject here The other day I was at an event with a ShoreTel distributor and we have a debate what is next ShoreTel 14.3 or ShoreTel 15. No one really won, but some interesting points came out.  Then being on my blog earlier today …

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Aug 11

ShoreTel Mobility 8

ShoreTel Mobility 8 will be released on Tuesday, for Resellers or enterprise support customers. The Server downloads are ready now, but the clients will not make their way to the app stores until Tuesday. The upgrade contains these main features: Virtualised ShoreTel Mobility Mobile Video Calls Control your Mobile from Communicator on your computer.   …

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Mar 18

First day at enterprise connect.

First day at enterprise connect is over. I only got to attend the expedition hall but here are my initial thoughts. The expo hall is much larger than previous years and much more companies getting involved. Also companies you would not expect to see. For example Griffin the phone/tablet accessory company. The size of the …

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Feb 06

Travel Plans for Spring break (Enterprise Connect)

This is not a technical post at all, but not many people from the UK get to see spring break (well drive past it), so I thought I will blog about it! Earlier this week I have had confirmation that I am attending Enterprise Connect in Orlando in the middle of march, so my boss, …

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