Category: Mobility

ShoreTel Mobility 9 one way audio?

Have you recently upgraded your Apple IOS ShoreTel Mobility client to ShoreTel Mobility 9, now you have one way audio? This is because ShoreTel have decided to drop support for G729 codec, and your administrator at one point decided that you should be using it. The upgrade was submitted to the Apple app store on …

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Mobile UC: How does ShoreTel’s Mobile UC offering Measure up?

ShoreTel Dock

After watching a summit session at EC2015 called “What Do Enterprises Want in Mobile UC?” I thought I would see how ShoreTel measures up to the list. So the main points from the session were: Do you need a suite of app and interfaces to achieve UC, or can you do it from a single place? …

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ShoreTel Mobility 9?

This morning I was checking the available app updates on my iPhone when I saw that there was one for Mobility. (I have also checked google play and it is also there.) The new release is version 9. The update notes says: Integration with the latest version of the ShoeTel Mobility router Bug fixes and …

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Is ShoreTel Shell Shocked? (Bash Bug)

A few days ago, a new vulnerability was announced which is set to be a bigger vulnerability than Heartbleed. (Obviously the Bash people do not have the same size marketing department as the Openssl people, as they have not made this vulnerability a logo or web site.) Shellshock allows hackers under certain circumstances to run commands with full …

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ShoreTel Mobility 8

ShoreTel Mobility 8 will be released on Tuesday, for Resellers or enterprise support customers. The Server downloads are ready now, but the clients will not make their way to the app stores until Tuesday. The upgrade contains these main features: Virtualised ShoreTel Mobility Mobile Video Calls Control your Mobile from Communicator on your computer.   …

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ShoreTel Mobility with VCX

Since the new ShoreTel support website, some content has disappeared. I have noticed that one piece of content gone missing is an App note I helped write on integrating ShoreTel Mobility with VCX. Below is the main nuts and bolts of the app note, the bit I have written, I have not copied in the rest …

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ShoreTel Dock firmware upgrade

The other day I turned on my work phone (ShoreTel Dock) and was presented with an new ShoreTel Dock firmware version, This is the first time this has happened after the initial setup. I have not upgraded the phone client or server version, so the phone must be checking for updates. After a quick google …

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ShoreTel Mobility Client Installation and Setup

For android open up a browser on your phone (while in the internal network) and go to http://<internal IP of ShoreTel Mobility router>/d For iPhone, use the app store and search for ShoreTel and download the shoreTel Roam Anywhere client. It will ask you for the following details:

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This blog contains my thoughts and experiences. If you follow any of my instructions, you do this at your own risk, because it worked for me does not necessarily mean it will work for you. I do not take responsibility for your equipment or actions.