Shoretel 14.2 was released yesterday. I have managed to get it installed yesterday evening to take advantage of the new features (which I was unable to, I’ll explain later). I was also able to attend the 14.2 webinar explaining the new features.
14.2 is not just a bug release from 14.1. It has some major new features, all based around virtualization. You can now have Virtual SA Servers and Virtual Switches. (Also Virtual Ingate, this is not new stuff, just it is now support by Shoretel). They have also made the installation of the VM Virtual servers free and you pay for what you use on it.
What does this all mean? Basically, free N+1 Switch and free IM fro all (if you have and ESXI installation and capacity). So now you can deploy an SA server and use the IM features with out paying for any conferencing licenses making it free. And if you deploy a virtual SG switch larger enough to act as the N+1 Spare switch, as no phones will register it requires no licenses, if a switch in your infrastructure were to fail, it will come to life, but then start the 45 day count down to over license usage. So Just make sure you fix the switch and migrate the uses within 45 days!
I have not been able to test the new Virtual features as we run a VMWARE ESXI 4.1 server. The only supported releases arte 5.0 and 5.1. I’m getting a new server shortly!
Also other new feature is MS Hyper-v is also support, but only for the HQ and DVS servers.
(P.S Window communicator users can now change their ring tone via the communicator!)
Read more here: ShoreTel’s Blog
UPDATE: Read more about communicator 14.2 issues here: http://made2order.net/shoretel-communicator-14-2-ready/