Mar 29
At the start of this year HP stop VCX Support and with it took down the FTP site with all the VCX software and upgrade files. Lucky enough I had an off line copy of this for when I am out in the field, If you need any thing please contact me and I will …
Mar 25
Guest blog by John Taylor This is the first in a series of posts setting out a roadmap for HP (3Com) VCX IP Telephony customers as the system approaches End of Life. This first post covers the official HP position. Future posts will address Action now – HP Support and software upgrades for VCX Exploiting …
Nov 18
The symptoms of the VCX Oracle issue. For the past couple of years has your VCX been crashing about every 6-9 months. This is more than likely due to a bug within Oracle. Oracle ends up taking all of the resources not allowing any for the other VCX processes. (mainly the call processor). Once this hits …
Jul 22
Since the new ShoreTel support website, some content has disappeared. I have noticed that one piece of content gone missing is an App note I helped write on integrating ShoreTel Mobility with VCX. Below is the main nuts and bolts of the app note, the bit I have written, I have not copied in the rest …
Sep 13
I have just installed a new ShoreTel System into a customer which use the 3Com (HP) 5500 switches through out their company. They are very good switches with quite advanced Class of Service (CoS) and Quality of Service (QoS) features. These instructions we provide you with the commands needed to add your manufacture phone to …
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