Have you ever experianced MWI come one for no reason (the red light telling you you have VM) or the phone display telling you you have VM when you don’t. Chances are the IPM servers are out of sync. to test this, SSH on to your VCX as the app user
Since ShoreTel have upgraded their support web site on the 17/5/14 some links in this blog no longer work, if you find any, please feel free to let me know.
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