Tag Archive: Networking

Mar 16

SIP Trunking checklist

I’m at Enterprise Connect 2015 this week in Orlando. My first session was called “Become a SIP savvy Enterprise”  by Graham Francis. He talked about what is SIP, why you would use it and the journey your company will need to take to implement it. What I got from this session is a SIP Trunking checklist of …

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May 12

Is ShoreTel affected by the Heartbleed vulnerability – Yes

Is ShoreTel affected by the Heartbleed bug, Yes, ShoreTel release 14.x and all version of the Concentrator are affected, ShoreTel’s words: VPN Concentrator All platforms of the VPN Concentrator are impacted by this Heartbleed bug.  ShoreTel HQ and DVS Server 14, 14.1 and 14.2 Software Builds Nginx is a binary used in the ShoreTel code …

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Mar 28

HP MSM720: Change APs from DHCP to Static IP addresses

Recently I had a customer ask me how to change their HP wireless APs which are managed by a HP MSM720 wireless controller, from DHCP addresses to Static AP addresses. This operation is configured from the controller and not the AP itself. It will require a restart of the APs. I have not needed to do …

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Jan 10

Is your Broadband ready for enterprise VoIP at home?

With more and more people working from home, is your home internet connection ready for enterprise VoIP at home? We have recently rolled out a lot of home workers, some have had no problems while others have experienced VoIP call quality issues. This article will look at what are the factors which can cause this, what …

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Sep 13

3Com 5500 switches modifying the built in Quality of Service (QoS)

I have just installed a new ShoreTel System into a customer which use the 3Com (HP) 5500 switches through out their company. They are very good switches with quite advanced Class of Service (CoS) and Quality of Service (QoS) features. These instructions we provide you with the commands needed to add your manufacture phone to …

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