Tag: Tools

ShoreTel SG switches : factory reset

This bit of information was given to me a little while ago, and since then it has been extremely helpful a couple of time. This should work with any SG switch, (not sure about V switches as I have not tried it before). To factory reset a ShoreTel Switch: connect to the switch via a Serial connection, …

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Is your Broadband ready for enterprise VoIP at home?

With more and more people working from home, is your home internet connection ready for enterprise VoIP at home? We have recently rolled out a lot of home workers, some have had no problems while others have experienced VoIP call quality issues. This article will look at what are the factors which can cause this, what …

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