Tag Archive: Unified Communications

Mar 25

HP (3Com) VCX Customer Roadmap: 1. HP’s Latest Position

Guest blog by John Taylor This is the first in a series of posts setting out a roadmap for HP (3Com) VCX IP Telephony customers as the system approaches End of Life. This first post covers the official HP position. Future posts will address Action now – HP Support and software upgrades for VCX Exploiting …

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Mar 17

Mobile UC: How does ShoreTel’s Mobile UC offering Measure up?

ShoreTel Dock

After watching a summit session at EC2015 called “What Do Enterprises Want in Mobile UC?” I thought I would see how ShoreTel measures up to the list. So the main points from the session were: Do you need a suite of app and interfaces to achieve UC, or can you do it from a single place? …

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Mar 16

SIP Trunking checklist

I’m at Enterprise Connect 2015 this week in Orlando. My first session was called “Become a SIP savvy Enterprise”  by Graham Francis. He talked about what is SIP, why you would use it and the journey your company will need to take to implement it. What I got from this session is a SIP Trunking checklist of …

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Aug 11

ShoreTel 14.3 or ShoreTel 15

EDIT 30 July 2015: Check out my latest post on this subject here The other day I was at an event with a ShoreTel distributor and we have a debate what is next ShoreTel 14.3 or ShoreTel 15. No one really won, but some interesting points came out.  Then being on my blog earlier today …

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Aug 11

ShoreTel Mobility 8

ShoreTel Mobility 8 will be released on Tuesday, for Resellers or enterprise support customers. The Server downloads are ready now, but the clients will not make their way to the app stores until Tuesday. The upgrade contains these main features: Virtualised ShoreTel Mobility Mobile Video Calls Control your Mobile from Communicator on your computer.   …

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Jul 22

ShoreTel Mobility with VCX

Since the new ShoreTel support website, some content has disappeared. I have noticed that one piece of content gone missing is an App note I helped write on integrating ShoreTel Mobility with VCX. Below is the main nuts and bolts of the app note, the bit I have written, I have not copied in the rest …

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Apr 16

ShoreTel Communicator 14.2 – Is it ready?

After comments made on this blog and various comments from customers, there seems to be lots of issues with the ShoreTel Communicator 14.2. The issues I  have been made aware of are: Error message on start-up (typically when used as soft phone) Client does not update in real-time, so for example call history does not …

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Apr 08

ShoreTel 14.2: Supported client Operating Systems. Goodbye XP!

As mentioned in my last post, we have started rolling out ShoreTel14.2 to our customers, One of the biggest things to note on the Client OS list is the lack of Windows XP, this was present in 14.1. The following list contains all of the ShoreTel 14.2: Supported client Operating Systems  

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Apr 08

Upgrading from ShoreTel 13 to ShoreTel 14.2 Whats new?

We have just started our round of customer upgrades to ShoreTel 14.2. Instead of repeating myself several times, I though I will compile a list of all the new features in ShoreTel 14.2 they will get to enjoy, So here it is:   

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Feb 04

Enterprise Connect 2014

  This is a quick entry, as I have just had confirmation from work that I get to attend Enterprise connect 2014 😀 (Just an Expo pass 🙁 ).  This will be my 5th one in a row! It is running from the 17th of March to the 20th in Orlando. Really looking forward to it. ShoreTel …

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