Tag: VoIP

Upgrading from ShoreTel 13 to ShoreTel 14.2 Whats new?

We have just started our round of customer upgrades to ShoreTel 14.2. Instead of repeating myself several times, I though I will compile a list of all the new features in ShoreTel 14.2 they will get to enjoy, So here it is:   

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ShoreTel 14.2

Shoretel 14.2 was released yesterday. I have managed to get it installed yesterday evening to take advantage of the new features (which I was unable to, I’ll explain later).  I was also able to attend the 14.2 webinar explaining the new features. 14.2 is not just a bug release from 14.1. It has some major …

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Is your Broadband ready for enterprise VoIP at home?

With more and more people working from home, is your home internet connection ready for enterprise VoIP at home? We have recently rolled out a lot of home workers, some have had no problems while others have experienced VoIP call quality issues. This article will look at what are the factors which can cause this, what …

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Good Bye HP VCX Phones … Hello Polycom

With the announcement that Hp are withdrawing their VCX phone form the end of the year we have had to start looking at alternatives.  The announcement says the phones will be at end of life on the last day of this year, but the fact is we haven’t found stock for the last few weeks. After some …

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Remote phones without expensive, complex or closed VPN solutions

Do you have a remote user or office? Need to give them a phone on your IP PBX? Lots of phone solutions offer a VPN type solution but normally costs a lot of money and also can only be used for the phones not the computer. Recently I was faced this this problem and needed …

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ShoreTel Mobility Client Installation and Setup

For android open up a browser on your phone (while in the internal network) and go to http://<internal IP of ShoreTel Mobility router>/d For iPhone, use the app store and search for ShoreTel and download the shoreTel Roam Anywhere client. It will ask you for the following details:

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